• How long will my order take to arrive?
Delivery times depend on the type of delivery selected. Standard deliveries, 2 to 4 working days and express deliveries, between 1 and 2 working days. Pre-order items may take an additional business day to process.
We promise to send your order within 24 hours (except Sundays and holidays) from the confirmation of your order. If you have chosen to pay by credit card or PayPal, the confirmation of the order will be carried out in real time on our website.
Once your order has been placed, you will receive the tracking number with an email confirmation of the shipment.
• Where can I receive my order?
It can be sent to an address selected by you (home, work, etc.).
• Can the delivery country be different from the purchase country?
No. The delivery country must always be the same country in which the purchase was made.
• How much do I pay for delivery service?
1. Standard Shipping (Valued $5, FREE On Orders $35+), which will take about 5-10 working days. Orders are shipped via Postal Mail.
2. Express Shipping (Valued $10, FREE On Orders $90+), which will take about 4-6 working days. Orders are shipped via DHL.
3. 3-5 Day Shipping (Valued $15, FREE On Orders $120+), which will take about 3 working days. Orders are shipped via UPS.
• Can I track my order?
Yes, in the "my orders" section in "my account" you can see the status of your order. If you are not registered, click on the "Order Information" link in the confirmation email sent to you to see the status of your order.