• What is the address for returns?
5610 Grace Pl Commerce CA 90022 USA.
• Can I return after a week?
Yes. Buyers benefit from a 30-day revocation period from the day customer receive the goods to return the product to the seller for Exchange or Refund without penalty, with the exception of the cost of return, which is your responsibility.
• Can I exchange my order?
Yes. We are happy to accept your exchange within 30 days, as long as it has not been opened, worn, or tampered with.
• Is there a charge for requesting an exchange or return?
Yes, you are responsible for all exchange shipping costs. However exchanges and returns at Actopp.com are always free of charge if the item you received has quality issue. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
• When will I receive my exchange?
All returns or exchanges must be made within 15 days of the e-mail confirming shipment.
Actopp.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.
• Once I have exchanged an item, can I return the new item?
Yes. You can return it within 15 days of the e-mail confirming shipment of the new order.
• When will I receive the refund for my return?
You will receive the refund in the same payment method used for the purchase within approximately 10-14 days, depending on your bank.